MunVaRay

Hey there! 👋 I'm a solution architect by day, diving deep into the world of contact center technologies. My tech love affair doesn't end with the workday; I'm always learning to code 💻, buried in my Kindle📚 and Audible🎧 libraries, or tuning into the latest podcasts 👂 to keep up with tech trends. But there's more to me than just tech! I'm on a mission to decode myself, physically 💪, mentally 🧠, and spiritually 🌟. Think of me as a human machine in beta-testing—constantly updating and troubleshooting to operate at my best 🔧. And yes, I have a soft spot for humor too 😄.

My Journey to a Healthier Self: Tips and Insights

November 25, 2023•518 words

My 100-Pound Journey: More Than Just Weight Loss 🌅 I start my day early, waking up at 6 am, and begin with a ☕ morning coffee. Monitoring my weight is a daily routine 📊, and I keep a close eye on my blood sugar levels 🩸, aiming to keep them between 90 and 110. I use Janumet 💊 to help maintain these levels. I've also given up alcohol 🚫🍷, opting instead for a monthly Vivitrol shot 💉 to maintain sobriety. Mental health is equally important, so I attend weekly therapy sessions 🧠🗣️ and see my psychi...

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Beyond the Capes and Aisles

November 16, 2023•498 words

Imagine my surprise when the new superstore next door was more puzzle than one-stop solution. I'm usually a Walmart and Target kind of person, but this new place caught my eye, especially with the holiday buzz. 🎄 Armed with a list of about 10 grocery items, I ventured into the superstore, only to find three of them. Disappointed but not deterred, I headed to their toy section. Here's where my heart was set on finding something very special – Ms. Marvel action figures 🦸‍. You see, Ms. Marvel isn...

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Trust, Typos, and Tech Tools Thursday ⛈️🧑‍💻⚙️

November 16, 2023•266 words

I recently had a laugh with a product I bought from Amazon. The warranty card? It hilariously directed me to 'gamil.com' instead of 'gmail.com'! 😒 Yet? 😂 I do this all the time myself. Trust in the Digital World This got me thinking about trust in our digital world. We all lean on giants like Apple, Google, or Microsoft with our data without a second thought. Big names, big trust, right? But what about the underdogs? 🤔 In my quest for the perfect digital tool to store notes, docs, and photos,...

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Building a new unRaid NAS 🛠️💾

November 14, 2023•702 words

Hello *everyone!👋* Just wanted to share my latest project: building a custom NAS from scratch. It's been quite a journey, turning a pile of parts into a fully functioning storage beast. Here's a rundown of how it all came together. 🛒 The Hardware List Base Machine: Acer Aspire XC XC-1660G-UW91 (-94 or simiar) x1 Memory Upgrade: Crucial RAM 64GB Kit (2x32GB) DDR4 3200MHz CL22 Desktop Memory CT2K32G4DFD832A x1 SAS to SATA Cables: OIKWAN Mini SAS to 4 SATA Cable x2 Power Splitter Cables: SDTC T...

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Exploring the Unthinkable: Fascinating Insights from a Journey into the Brain 🧠

November 9, 2023•577 words

Today, I found myself engrossed in a remarkable book titled "Unthinkable" by Helen Thomson. Each chapter unfolds like a captivating mystery, leaving me with an array of thought-provoking questions. One particular aspect that struck me was in Chapter 8, where Thomson delves into the perplexing world of Cotard’s syndrome. This condition leads individuals to firmly believe they are deceased, a concept that was entirely new to me. It made me wonder: could individuals in a vegetative state, seemingly...

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Sharing images through Google Drive 🖼️💾🔎

November 6, 2023•72 words

Here's a helpful tip for sharing images 🖼️ through Google Drive: To make sure an image from Google Drive is visible when shared, modify the URL. Locate the part of the URL that says file/d/<imageid>/view?usp=sharing. Change this touc?export=view&id=<imageid>. This adjustment ensures that the image is directly accessible to others. 👍For example, the URL https://drive.google.com/file/d/1Lbz3MPIRK_bKT1ox/view?usp=sharing should be changed to https://drive.google.com/uc?export=view...

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Customer Experience in the Metaverse 🌌🕶️🛍️

January 15, 2022•749 words

🤖 Very soon, virtual reality will have a major influence on how companies interact with customers. Due to the immersive nature of virtual reality technology, customers will be able to experience products and services before they buy them. This has an impact on customer service interactions since sales that succeed will be driven by client education, not persuasion. With VR technology being so accessible, every brand is going to have a presence in this space. Therefore, successful brands need t...

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Customer Service in the Age of Social Media 📱🤝🌐

December 16, 2021•306 words

🌐 With the rise of social media, the way we interact with each other has changed. It’s now more common for people to have passive conversations online, rather than talking in person or on the phone. This change has affected customer service, as companies are now dealing with customers through social media channels instead of traditional ones like phone or email. This shift can be difficult for companies, as they need to adapt their customer service strategies to account for the way people are u...

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